Tips to Reduce Implementation Risk through Smart Deployment

Rolling out new middle- and back-office technology should be a continuous process, but for some firms it’s more of a decennial event. The pace of change that has been set by regulators in recent years requires firms to fundamentally reassess their timescales and models for deployment. Going forward, fixed and widely-spaced schedules will prove to be problematic.

Working with software-as-a-service (SaaS) providers allows firms to take advantage of continuous delivery; 47% of SaaS providers use continuous delivery across all developments, compared to 28% of other firms. This is particularly important for the back office, where reliability, not reactivity, is key. But since reliability can only be determined over time, design and strategy flaws put in place today will only become apparent over the middle- to long-term, as clients review service levels.

The past few years have been a test of existing back-office operations. The level of data quality required to support external regulatory outputs (such as MiFID II transaction reports in Europe), as well as improved internal data governance requirements under the Comprehensive Capital Analysis and Review (CCAR) in the US, have far surpassed the levels of data infrastructure needed in the previous decade.

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